Live chat to become the primary support means

In a move emblematic of the company’s laser focus on online excellence, Genesis Digital has replaced its old phone-support system with a smart, customer-centric support site experience. This experience focuses on capturing customer data for tickets and live-chat to provide faster, more accurate answers than a blind-call phone experience.

Read the full article from Yahoo Finance here:

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Andy Jenkins

Co-Founder and Chief Executive Officer
Film producer (Haxan Films, producer of “The Blair Witch Project”) and SaaS guru (“Stompernet; Video Genesis”) Andy Jenkins is co-founder and CEO of Genesis Digital. Combining marketing savvy with bold vision, he has propelled Genesis Digital to a strong marketplace position.